Orders will be shipped when Level 4 restrictions are lifted.

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How long does shipping take after ordering?  

New Zealand urban is 3 - 4 working days.
New Zealand rural is 4 - 6 working days.
Australia is 10 - 14 working days.

Orders placed over weekends are processed the following business day.

 

What happens if my order is damaged?

Send us a photo of the damaged area as soon as possible. We will then replace the damaged book immediately. However, if you would prefer a refund, contact us and we'll be happy to sort that for you.


Can I track my order?

Yes, however this is only for New Zealand orders.

When your order is shipped, you'll receive an email which'll have a big green button that says 'Track shipment'. This will take you to the courier's website, where you can see information on the shipment. 

Can David sign my book to a someone in particular?

Yes! On the checkout page, you'll see a field called Notes or Instructions. Use this to write who you'd like the book signed to.

Have a question?

If you have a question, please contact us. We will endeavour to respond as we can!